30 / 60 / 90 day Customer Success Plan

You have applied for a job as a customer success manager and the hiring company has asked you to present your 30 / 60 / 90-day plan & strategy to demonstrate how you will establish the current status, risk, opportunities, Key stakeholders, and challenges within your customer base. 

It also includes a high-level template needed to segment your accounts including both qualitative and quantitative measures.

There are twelve slides all with speaker notes with the core content contained in six slides.

About me: I have 20+ years of working in the IT and SaaS industry. I have led teams in presales, software renewals, and customer success. I have hired high-performing CSMs into SaaS organizations and supported many CSMs during the interview process for their dream jobs.

You will benefit from using a presentation that has worked for other customer success managers during their interviews. This is your chance to accelerate yourself to success.

Warm regards

Chris.

P.S. if you get stuck or need some help please contact me. chris@betachris.com

http://betachris.com